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Email + SMS Marketing

Email marketing and Klaviyo consulting for brands people want to hear from

We're an email marketing consultant and hands-on Klaviyo team for e-commerce brands and nonprofits. From Rockland, Maine, we plan, write, design and send email and SMS for clients across New England and the U.S., and build the automated flows that keep working between campaigns.

LiLi Tile product launch email for 6x6 handglazed zellige tile in nine colors, with a shop by color grid, installs in bars and baths, and a 3x3 sample offer
LiLi Tile
Fireside Project email announcing the new Fireside app, with sections for calling the Psychedelic Support Line, breathwork, reflection prompts and playlists, and App Store and Google Play buttons
Fireside Project
Heroic Hearts Project nonprofit donor email for Suicide Awareness Month, sharing a veteran's story, the year's impact numbers, three ways to give and a gala save the date
Heroic Hearts Project
Jovi promotional email with a $10 off code for reusable, drug-free period relief patches, product photos and a customer review
Jovi
Original Hardware jewelry email for a lab grown diamond bridal collection, with engagement ring photography and the shop's services
Original Hardware

Case study

LiLi Tile: nearly 4× the email revenue in three years

Read the LiLi Tile email marketing case study →
Revenue from automated flows
↑321%
Orders driven by email
↑191%
Spam complaints
↓87%

Our email services

What we take care of

Hand us the whole program, or just the part that's stuck.

  • Email strategy

    We start with your goals and how people actually buy or give, then decide which flows, campaigns and segments are worth building first.

  • Klaviyo flows

    Welcome, browse and cart abandonment, post-purchase, win-back and donor journeys. Built once, then tested and improved as the data comes in.

  • Campaign design and copy

    Every email above was written and designed in-house, from the subject line to the last button, in your brand's voice instead of a template's.

  • SMS marketing

    Opt-in forms, list growth, and SMS campaigns and flows that add to your emails instead of repeating them.

  • List health and deliverability

    Segmentation, list cleaning and sending domain setup (SPF, DKIM and DMARC), so your emails reach the inbox and not the spam folder.

  • Reporting

    A monthly report that explains what happened, why it happened and what we'll change next.

Not sure where to start?

Get a second opinion on your Klaviyo account

We'll review your flows, segments, list health and deliverability, then give you a ranked plan your team can run with. It's part of our digital marketing audit, or a focused piece of our marketing consulting.

Book an email audit

FAQs

Your questions answered

Do you only work in Klaviyo?

Most of our clients are on Klaviyo, and it's where we do our deepest work. We also work in Mailchimp, and we can help you decide whether moving to Klaviyo makes sense for your business.

Can you run our email marketing for us?

Yes. We can handle everything from strategy to sending, or we can advise your in-house team and leave the day-to-day with them.

Do you work with nonprofits?

We do. Fundraising appeals, donor journeys and program announcements make up a big part of our email work, alongside e-commerce brands.

How does pricing work?

Ongoing email marketing is a monthly retainer, sized to how many campaigns, flows and SMS sends you need. After a quick intro call, we'll send a clear quote before any work starts.

Let's make your emails worth opening

Tell us what you're sending now and what you want email to do for your business.